Call Center Agentother related Employment listings - Manheim, PA at Geebo

Call Center Agent

Galaxy Roofing Galaxy Roofing Manheim, PA Manheim, PA Full-time Full-time $16 - $21 an hour $16 - $21 an hour 3 days ago 3 days ago 3 days ago Hello there! Are you someone who thrives on connecting with people, making them feel understood, and loves to organize? We're in search of an individual with a voice and demeanor that radiates confidence and professionalism over the phone.
As a roofing contractor, we recognize the importance of that first point of contact.
If you believe you can be that voice for our clients and prospects, then you might be the one we're looking for! Let's dive into the specifics:
Your Main Duties:
Outbound Calls:
Armed with our script, you'll be reaching out to potential clients.
Your ability to stick to the script, yet maintain an authentic and relatable tone, will be key.
Qualifying Customers:
Not every call is a potential job.
You'll need to assess and qualify clients to ensure they're a good fit for our services.
Setting Appointments:
Once you've got a qualified lead, your next task is to smoothly set up an appointment between them and our sales staff.
Ensuring that this process is seamless is vital.
Reception Duties:
As the primary receptionist, you'll be our front line for all inbound calls.
Whether it's a question, a request, or a complaint, your calm and professional manner will set the tone for the entire interaction.
What We're Looking For:
Confidence:
Your voice should exude confidence, ensuring our clients feel they're in good hands from the very first hello.
Attention to Detail:
From taking down client details to setting up appointments, precision is key.
Adaptability:
While scripts are great, there'll be times when you'll need to think on your feet.
Being adaptable and resourceful in such situations will be a great asset.
Warm and Friendly Nature:
We're in the business of building trust, and it starts with that first phone interaction.
Why You'd Want to Join Us:
Supportive Environment:
We're a team that believes in supporting and uplifting each other.
You won't just be another employee; you'll be part of our roofing family.
Opportunities for Growth:
As our business expands, there'll be ample opportunities for you to grow and develop your skills further.
Competitive Compensation:
We recognize and reward hard work, ensuring you're compensated fairly for your expertise and dedication.
If you feel the buzz of excitement and can already envision yourself being that crucial bridge between our company and our clients, then we're eager to hear from you! Let's embark on this journey together and take our client interactions to the next level.
Reach out, and let's get started! Job Type:
Full-time Pay:
$16.
00 - $21.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office
Experience:
Call Center:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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