Customer Service and Sales Specialist Community, Social Services & Nonprofit - Manheim, PA at Geebo

Customer Service and Sales Specialist

3.
3 Manheim, PA Manheim, PA Part-time Part-time $18 - $20 an hour $18 - $20 an hour 16 hours ago 16 hours ago 16 hours ago Customer Service & Sales Specialist We are seeking a dynamic and customer-oriented individual to join our team as a Customer Service/Sales Specialist.
In this role, you will be responsible for delivering exceptional service to our customers while also driving sales and revenue growth.
The ideal candidate will have excellent communication skills, a passion for helping others, and a knack for closing sales.
Responsibilites:
1.
Provide outstanding customer service via phone, email, chat, and in person interactions.
2.
Respond promptly and effectively to customer inquiiries, concerns and complaints.
3.
Build and maintain strong customer relationships to ensure customer satisfaction and loyalty.
4.
Identify and understand customer needs to recommend appropriate products and services.
5.
Actively engage in sales activities to meet or exceed sales targets and goals.
6.
Utilize sales techniques to upsell and cross-sell services to our cutomers.
7.
Collaborate with team members to resolve customer issues and improve processes.
8.
Participate in training sessions and meetings to enhance skills and knowledge.
Requirements:
1.
High school diploma, additonal education or training in sales and customer service is a plus.
2.
Proven experience in customer service and sales roles.
3.
Excellent communication skills, both verbal and written 4.
Strong interpersonal skills and ability to build a rapport with customers.
5.
Computer skills and proficiency with CRM software, Click Up, Zapier, Mailchimp, etc 6.
Strong problem solving skills and attention to detail.
This job description outlines the primary responsibilites and requirements for the Customer/Sales Specialist position.
Candidates who posses the necessary skills and qualifications are encouraged to apply and join our dynamic team Job Type:
Part-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
25 per week
Benefits:
On-the-job training Work from home Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Hybrid work Office Ability to Relocate:
Manheim, PA 17545:
Relocate before starting work (Required) Work Location:
Hybrid remote in Manheim, PA 17545.
Estimated Salary: $20 to $28 per hour based on qualifications.

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